Delivery time: Based on 50% deposit and final artwork approval (whichever is the latest is considered the commencement date).
- In house embroidery and printing turnaround time is 2-3 weeks from final artwork approval.
- Australian Made custom sublimated items take 4-6 weeks from final artwork approval.
- Off shore sublimated items take 8-10 weeks from final artwork approval.
- Balance prior to delivery of goods. GST: 10% gst is to be added in all cases.
Freight: is to be confirmed per order.
Sign off: All quotes/orders and artwork approvals are to be signed off by someone of authority.
Faulty Products: In the unlikely event that there may be a manufacturing fault, ZBR Zibara will happily replace the product, if a replacement can't be fulfilled, a refund will be given. Please see returns policy.
Logos: We require a JPEG file for embroidery and Original EPS/PDF for printing/sublimation.
Returns: please see returns policy.